FAQ
​How Do I Place An Order?
After identifying the item(s) you wish to order, contact me through the “Order” button on the site. This will bring up an email in which you can send me the details or idea for a specialty piece. At that point, we can discuss materials and designs and decide on some options. I will then email you a link for payment or collect credit card information and once payment is received, I will begin work on your order. Most orders take one week to complete, plus shipping time.
​How Long Until I Receive My Order?
Most orders take one week to complete, plus shipping time. If I need to order materials or work with you on a design, it may take up to two weeks.
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Payment and Shipping
Payment options include Credit Cards, Venmo, PayPal, and Cash App.
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Shipping cost is included in the cost of your item within the united states, while international shipping is certainly an option, the cost will be determined on a case-by-case basis.
​Secure Ordering & Payment Options
Payment options include Credit Cards, Venmo, PayPal, and Cash App. Orders are accepted by email or phone after we discuss your purchase terms.
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Returns & Refunds
Since every piece is custom-made, all sales are final. However, if there is a fault in the material or craftsmanship, I will attempt to accommodate it on a case-by-case basis.
Privacy Policy
Divine Steel Customs will never sell, trade, or exchange your personal information with other business entities or individuals. Divine Steel customs is here to sell jewelry, not your personal information. If you enroll on a mailing list, your email address will be used to inform you of promotions or sales, not used for personal gain in any form.